We are a licensed group childcare provider and offer two types of programs: Infant-Toddler (0-36 months) and Early Learners (30 months – 5 years old).  Infant-Toddler program is for ages between 0-3 years old; all staff are licensed early childhood educators, including a manager on each floor who specializes in Infant-Toddler (IT) care – our child to staff ratio is 4:1. The Early Learners program is for ages between 30 months to 5 years old (children in the infant/toddler program transition into this program) and we also maintain a smaller ratio in this age group (our child to staff ratio is 5:1).

The pre-enrollment program is designed to assist parent(s) in securing childcare in advance of their start date.

We accept a limited number of parent(s) into this program and those enrolled will have a 90% or higher probability in securing childcare. Participating families must meet certain criteria outlined below to enroll.

How it Works

Parents will contacted from our waitlist and be given the opportunity to be part of our pre-enrollment program. If interested, we will book you in for a tour at one of your preferred location. After the tour, you can choose to join our pre-enrollment program by completing the application form below.

Parent(s) will be required to put a deposit (70% of the monthly full-time fee) + registration fee ($395) at the time of this application and must meet conditions outlined below:

• Be open to enrollment to any of our six locations. If you have a preference for a particular location, we will work to try and secure a spot in your preferred location. If we are unable to do so, you would be enrolled into the program which has space available; you will have an option to transfer over once a spot becomes available in your preferred location.
• If seeking full-time spots, be open to accepting any part-time availability [i.e. any day(s) of the week]. We will work to add more day(s) to your schedule as they become available to help you secure a full-time spot.
• If seeking part-time spots, be open to accepting any part-time  availability (i.e. any days of the week) ranging from 1 day/week – number of day(s)/week requested during application. We will work to add more day(s) to your schedule as they become available should you want to do so.
• Flexible to starting +/- 1 month from original start date. (e.g. planned start date is February 1st than flexibility to start early as January 1 or late as March 1st. We will do our best to accommodate your original start date).
• We will notify parents with as much advance notice as possible as to whether we have a spot secured for their anticipated start date. In most cases, however, we will be able to give confirmation around 20 days – 30 days prior to the start date. Once spot availability is offered, we will require a response with-in a 24 hour period.

Once a spot is confirmed, we will notify parents via email and you will be asked to complete the registration form (registration link will be sent to you in the email ). If the parent(s) proceed with enrollment, the registration fee collected previously will go towards the registration charge (non-refundable) and the deposit will go towards the deposit charge for enrollment. The deposit will be fully refunded (as long as terms & conditions are met – see below) during the last week of attendance at the daycare via a service called Plooto (similar to an e-transfer), please allow 3-5 business days to process into your account.

In the unlikely event we are unable to offer you any spots (provided conditions i-v are met), we will issue a complete refund (i.e. deposit + registration fee). If a spot is offered which meets the agreed terms and conditions (i-v) and the parent(s) decide not to proceed, the registration and deposit fees are non-refundable.

Deposit will be refunded provided the following conditions are met:

• 6 month probation period of withdrawal is met (i.e. child leaves daycare before 6 months of care – deposit is non-refundable).
• Provide 60 days advance notice before termination of care.
• Contract is not terminated before care starts.
• You do not withdraw from pre-enrollment program prior to your start intake (+/1 month flexilbiity required as part of pre-enrollment program, see conditions above).

If conditions above are not met, the deposit is non-refundable.

We collect payment through pre-authorized debit through partnership with Rotessa (third party payment solutions).

We provide snacks two times a day: mid-day (an hour before lunch time) and once in the later afternoon (this schedule may vary depending on the program). We usually incorporate a healthy variety of options for our snacks options (fruits, veggies, cheese, etc). Our snacks are meant to supplement the lunches which are provided by parents. 

All our programs have a nut-free (peanuts, walnuts, etc) policy due to potential allergy concerns; we ask parents to ensure that any snacks or lunch meals do not contain traces of nuts of any type (peanuts, walnuts, etc). If your child has a diagnosed allergy (not suspected but rather confirmed), please remember to list that when completing the registration form.

We have a 3 day integration schedule [i.e. first 3 days of attendance] before commencing full-time: 1st day = 1.5 hours, 2nd day = 3 hours, 3rd day = 5 hours….however, if you prefer to stagger the integration at a more gradual pace – parents have the option to do so; staff will work with you directly to ease the transition process. Full payment is required regardless of the numbers of hours/days attended.

Please refer to the ‘closure‘ section below for daycare closure dates (we are closed on all stat,  winter and summer holidays as well as two professional development days in a calendar year – full payment is still required). Parents must pay the full amount if they go on vacation to keep their spot reserved.

We accept child care subsidy applications (also known as the Affordable Child Care Benefit program [ACCB] ). Parents will need to go and verify on the BC ministry website if they qualify for ACCB. If you do qualify, please contact your floor manager who will be able to provide you the Affordable Child Care Benefit (ACCB) form with the daycare portion completed which you can submit to the ministry order to receive childcare benefit.

Please note we provide the ACCB form only after you have successfully enrolled into our program. Once a benefit plan is in place, we will automatically adjust that amount from your monthly fees (i.e. subtract the amount approved from the monthly tuition fee). For further details regarding processing and application, please contact the BC ministry.

Yes, we are part of the CCFRI program and the fees listed on our website already reflect the fee reduction.