We are a licensed group childcare provider and offer two types of programs: Infant-Toddler (0-36 months) and Early Learners (30 months – 5 years old). Infant-Toddler program is for ages between 0-3 years old; all staff are licensed early childhood educators, including a manager on each floor who specializes in Infant-Toddler (IT) care – our child to staff ratio is 4:1. The Early Learners program is for ages between 30 months to 5 years old (children in the infant/toddler program transition into this program) and the ratio in this age group ranges from 5:1 – 8: 1 (child to staff ratio) depending on location.
Our waiting list can be long, however, we are in the process of expanding and creating more child care spaces so there is a very good chance that you will be able to enroll (please remember to add your name to our online waiting list by visiting the ‘join us‘ section on our main page). We do not charge any fees associated with adding your name to the waiting list.
You will first need to add your name to our waiting list by visiting the ‘join us‘ section on our main page. Once we have space available, we will contact parents from our waiting list to come for tours. Spots are allocated based on a first come, first register basis. We require a completed registration package before attending on the first day (you can read over terms and conditions by going to the register section). There is a registration charge of $395.00 for enrollment and we require a refundable deposit (70% of full-time monthly fee).
We require a refundable deposit (70% of the full-time rate) at the time of registration to hold the child’s space between the time of registration and the date when care commences. This deposit fee will be fully refunded during the last week of attendance at the daycare. You will receive the deposit via a service called Plooto (similar to an e-transfer), please allow 3-5 business days to process into your account. In the scenario where the contract is terminated before care starts – the deposit fee is non-refundable. Furthermore, failure to provide 60 day advance notice before termination of care will render the deposit non-refundable. Lastly, we require a minimum enrollment of six months – withdrawal before six months will also render the deposit non-refundable…please read through the complete details for terms & condition below.
We collect payment through pre-authorized debit through partnership with Rotessa (third party payment solutions).
We provide snacks two times a day: mid-day (an hour before lunch time) and once in the later afternoon (this schedule may vary depending on the program). We usually incorporate a healthy variety of options for our snacks options (fruits, veggies, cheese, etc). Our snacks are meant to supplement the lunches which are provided by parents.
All our programs have a nut-free (peanuts, walnuts, etc) policy due to potential allergy concerns; we ask parents to ensure that any snacks or lunch meals do not contain traces of nuts of any type (peanuts, walnuts, etc). If your child has a diagnosed allergy (not suspected but rather confirmed), please remember to list that when completing the registration form.
We have a 3 day integration schedule [i.e. first 3 days of attendance] before commencing full-time: 1st day = 1.5 hours, 2nd day = 3 hours, 3rd day = 5 hours….however, if you prefer to stagger the integration at a more gradual pace – parents have the option to do so; staff will work with you directly to ease the transition process. Full payment is required regardless of the numbers of hours/days attended.
Please refer to the ‘closure‘ section below for daycare closure dates (we are closed on all stat, winter and summer holidays as well as three professional development days in a calendar year – full payment is still required). Parents must pay the full amount if they go on vacation to keep their spot reserved.
We accept child care subsidy applications (also known as the Affordable Child Care Benefit program [ACCB] ). Parents will need to go and verify on the BC ministry website if they qualify for ACCB. If you do qualify, please contact your floor manager who will be able to provide you the Affordable Child Care Benefit (ACCB) form with the daycare portion completed which you can submit to the ministry order to receive childcare benefit.
Please note we provide the ACCB form only after you have successfully enrolled into our program. Once a benefit plan is in place, we will automatically adjust that amount from your monthly fees (i.e. subtract the amount approved from the monthly tuition fee). For further details regarding processing and application, please contact the BC ministry.
Yes, we are part of the CCFRI program and the fees listed on our website already reflect the fee reduction.
Weather Related Closure
We will be following the decision of the Vancouver School Board (VSB) for weather related closures (snow, heat wave or other extreme weather conditions). Please check the VSB website in the morning in the event of extreme weather conditions before coming to child care (please note that payment is not pro-rated for weather related closures).
Closure (see below, list may not be inclusive of all stat holidays)